Our property management professionals provide a complete range of property services including operations management, financial reporting, lease administration, property tax analysis & appeals, construction management, tenant relations, vendor relations and risk management. From strategy development to day-to-day operations, we combine unparalleled local market knowledge with proven methodologies, a flexible reporting platform and a deep commitment to client satisfaction to customize our services to your needs.
And when you retain NAI Select manage your property, we immediately implement our onboarding program to seamlessly transition property management activities – looking at tenant retention programs, revenue optimization, capital improvement options and energy management.
Our property managers make tenant satisfaction the highest priority. Outstanding customer service and total tenant satisfaction, combined with the fiduciary responsibility to the owner, guides decision-making in the delivery of each service.
Lease & Property Administration
NAI Select is dedicated to ensuring optimal performance of its managed properties for every client. Our local presence, local accounting, leasing and management teams ensure all leases are abstracted and operating expense/tax recovery templates are established, shared, communicated and updated as changes occur.
Our reporting is straightforward and easy to understand, providing all the necessary information needed to review property performance. The mainstays of our process are customization, flexibility and the desire to give our clients the highest quality service.
From balance sheets, income and expense reports, budget variances, and rent rolls, we make sure our accounting procedures are clear, provide details regarding tenant reconciliations, coding and approval of invoices, and ensure we are covering your CAM, real estate tax, and properly recovering insurance expenses.
Our proven systems save owners and tenants time and money. NAI Select’s approach to managing, maintaining, and measuring quality services is grounded in our overall organizational model, which enhances the performance of the asset and includes routine and major preventive maintenance, safety testing and alterations. Also key are our strict enforcement of leases, servicing tenants to create renewals, speed in collections/billing and achieving real estate tax reductions, and executing a strategic plan of appropriate maintenance versus capital expenditures.